Privacy policy
Privacy Policy
Welcome to our website (“Site”) operated by Northern Feather Canada Ltd (“Company”). We value our customers and respect your privacy and recognize that we must maintain and use your personal information responsibly. This privacy policy (“Policy”) demonstrates our firm commitment to your privacy and security and tells you how we collect and use data. We do not collect, use or disclose your personal information other than in compliance with this Policy.
By providing any personal information during visitors’ and customers’ visits to the Site or the Company store, you thereby agree to all terms and conditions of the Policy and consent to the collection, use and disclosure of your personal information as described in the Policy. You are responsible for guaranteeing that you are the age of majority in the state, province, or country you visit the Site from.
The terms “we”, “us”, and “our” used in the Policy refer to Northern Feather Canada Ltd the Company.
Our values
We believe that your information belongs to you and aim to only use your information for your benefit. We value trust and try our best to do the right thing with your information. We carefully analyze what types of information we need to provide our services, and we try to limit the information we collect to only what we really need. Where possible, we delete or anonymize information when we no longer need it.
If a third party requests your personal information, we will refuse to share it unless you give us permission, or we are legally required.
Why we process your information
We only process personal information with legitimate interests in mind, and offer you control over your personal information where appropriate, limit the information we keep, limit what we do with your information, who we send the information to, and how long we keep your information.
These legitimate interests include:
- Preventing risk and fraud
- Answering questions or providing other types of support
- Providing and improving our products and services
- Providing reporting and analytics
- Testing out features or additional services
- Assisting with marketing, advertising, or other communications
We may also process your personal information where you have provided your consent. This includes cases where we are required by law to ask for your consent (including in the context of some of our sales and marketing activities) such as email marketing. At any time, you have the right to withdraw your consent by changing your communication choices, opting out from our communications or by contacting us.
Your rights over your information
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use the Site, you may have the right to request access to, correct, amend, delete, restrict, or object to certain uses of your personal information. Please note that a number of these rights apply only in certain circumstances, and all of these rights may be limited by law.
If you buy something or otherwise provide information and wish to exercise your rights over information about your purchase or interaction, please contact us directly. Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond.
Finally, as there is no common understanding about what a “Do Not Track” signal is supposed to mean, we do not respond to those signals in any particular way.
How long we retain your information
We will retain your personal information data only for as long as necessary to fulfill the purposes for which we have collected it. To determine the appropriate retention period, we consider the amount, nature and sensitivity of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
How we use “cookies”
There are a number of different types of cookies, however, our website uses:
- Functionality - Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies or remove existing cookies through your browser settings. However, in a few cases, some of our website features may not function as a result.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and posts any updates on this web page. We reserve the right to make adjustments to the Policy as we deem necessary, and encourage you to stay up-to-date with material changes. This privacy policy was last updated on 10 July 2023.
Privacy policies of other websites
Our privacy policy applies only to our Site, so if you click on a link to another website, you should read their privacy policy.
How to contact us
If you have any questions about our Policy, about how we use your data, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: estore@northern-feather.com
Call us at: 604-940-8283
Or write us at:
8088 River Way, Delta, British Columbia, Canada, V4G 1K9
